Mutiara Elite Home Care, LLC
Effective date: [10/01/2026]
Mutiara Elite Home Care, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information through www.mutiaraelite.com and communications related to website inquiries and employment applications.
Information We Collect
Information you provide: When you contact us, request information about care, or apply for employment, we may collect your name, telephone number, email address, service location, and information you choose to include in your message.
For employment inquiries, we may also collect your availability, caregiving experience, resume, and other information you submit with your application.
If you contact us on someone else’s behalf, please share only information you are authorized to provide.
Information collected automatically: Our website is hosted by Squarespace. Squarespace and any enabled analytics services may collect information such as your IP address, browser and device details, pages visited, referring website, and the date and time of your visit.
How We Use Information
We use information to:
Respond to questions and requests about our services.
Discuss care needs, service availability, and next steps.
Review employment applications and communicate with applicants.
Operate, maintain, secure, and improve our website.
Maintain necessary business records and meet applicable legal obligations.
How We Share Information
We may share information with service providers that support our website hosting, form processing, email, data storage, and business operations, as needed for those services.
Website form submissions are received and stored through: Squarespace Forms and Google Gmail.
We may also disclose information when required by law, in response to valid legal requests, to protect people’s safety or our legal rights, or when you authorize us to do so.
We do not sell personal information or share it for targeted advertising.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functions and, where enabled, understand how visitors use the site.
You can manage cookies through your browser settings and any cookie controls available on our website. Blocking some cookies may affect certain website features.
Sensitive Information and Care Records
Please do not submit Social Security numbers, payment card details, insurance identification numbers, detailed medical records, or other highly sensitive information through general website forms or ordinary email.
If additional information is needed to arrange services, contact us so we can explain the appropriate way to provide it.
This policy addresses website information and related inquiries. Additional privacy notices and procedures may apply to client care records and information collected during admission or service delivery.
Employment Applications
We use applicant information to evaluate qualifications, communicate about employment opportunities, and support our hiring process.
Please do not include Social Security numbers, banking information, identity documents, or detailed medical information in an initial website application. Any additional screening information will be requested separately through the appropriate process.
Information Security and Retention
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. However, no website, email system, or electronic storage method can guarantee complete security.
We retain information for as long as reasonably necessary for the purposes described in this policy, including applicable recordkeeping, legal, and business requirements.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information you have provided. We will respond as required by applicable law. Some information may need to be retained for legal or recordkeeping purposes.
We may need to verify your identity before processing a request. Please do not send sensitive identity documents through ordinary email unless we have arranged an appropriate method.
You may also ask us to stop sending promotional communications, if any. We may still contact you about services or applications you have requested.
Children’s Privacy
Our website is intended for adults seeking care information or employment. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website.
If you believe a child has submitted personal information, please contact us.
Links to Other Websites
Our website may contain links to social media or other third-party websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.
Changes to This Policy
We may update this Privacy Policy as our practices change. Updates will be posted on this page with a revised effective date.
Contact Us
For privacy questions or requests, please contact:
Mutiara Elite Home Care, LLC
Mesquite, Texas
Email: info@mutiaraelite.com
Phone: (678) 654-1484